CUSTOMER SERVICE 客户服务人员英文简历.doc

-范文最新推荐- CUSTOMER SERVICE 客户服务人员英文简历 Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING. SUMMARY OF QUALIFICATIONS Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development. Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million. Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel. Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control. Exceptional communication/interpersonal and organizational skills. EXPERIENCE 1989-Present OXBRIDGE,INC. Interface with merchandising personnel,at all levels,and provide technical information on company products and services. Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications. Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes. Coordinate delivery schedules and monitor delivery personnel. Organize promotional demonstration activities for home and Hew York marketing office. Respond to and resolve customer complaints. Manage office operations and produce correspondence. Control stock and conduct purchasing procedures. Assist sales department in establishing client base/sales territories. EDUCATION 1993-Present PROPHET JUNIOR COLLEGE Associate Degree Program Notice Background summary accentuates candidates acquired professional skills and impressive track record. Listing relevant courses adds weight to candidates educational credentials. Chinese Name:linyuan English Name: Eddy Zhang (外企习惯以英文名字作为同事间的称呼，如果你有英文名字，将会首先给你的 面试 官一份亲切感。) Sex: FEMale Born: 6/12/86 University: zhongshan University Major: Marketing Address: 388#, zhongshan University Telephone: 1368*451 Email: (不论你是肥环瘦燕，还是鹤立鸡群，身高体重的话题都不要在 简历 sandy lin 15/f,tower2 ,bright china,building1,beijing. qualifications: over 25 years secretarial/administrative experience. skills:typing (65 wpm),dictaphone.multi-line phones/switchboard,ten key (110 kspm) digital decmate computer,bookkeeping,credit checks,statistical typing. extensive business experience including accounting firms,legal firms,financial firms,insurance companies,transportation companies,medical environments,government agencies and non-profit groups. offer common sense,ability to take initiative,quality orientation and the ability to see a job thorough. outstanding communications skills.extremely hardworking and dedicated. employment: marston convent,laramie,wy,1988-present receptionist answer phone,greet visitors and provide information,tours,and literature.record and monitor thank-you notes for all received donations.perform light typing,filling,and word processing. wyoming public television,laramie,wy,1987-88 telemarketer solicit donations.monitored the ordering of informative pamphlets,placards,buttons,tee-shirts,etc. rinaldo ranch,laramie,wy,1983-88 secretary provided word processing,customer relations,some accounts payable processing.implemented new system for check processing,increased prompt payment of client bills. womanpower inc.,laramie,wy,1975-83 secretary acted as liaison between public and ceo. state health coalition,laramie,wy,1965-75 statistical typist prepared health record documentation of infectious disease patients at state hospital.managed training of new hires. education: training,inc.,boston,ma,1965 an office careers training program in bookkeeping,typing,reception, word processing,and office procedures. st.josephs academy,portland,maine high school diploma objective is unnecessary because resume illustrates a clear career path. work history is stated in reverse chronological order,with most recent employment listed first. 5 / 6